Returns Policy
🔄 Return & Refund Policy – Fista
At Fista, we aim to deliver a smooth, reliable, and transparent shopping experience. If something is wrong with your order, we make the return process simple and fair through our fulfillment partner Markaz.
📦 7-Day Return Window
We offer a 7-day return and refund window from the date of delivery.
You may request a return if the product is:
Damaged or broken
Incorrect item delivered
Missing parts or accessories
Defective or not as described
After 7 days of delivery, return or refund requests will no longer be accepted.
🔁 How to Request a Return / Refund
If you want to request a return or refund, you can easily contact our support team. We will guide you through the process step-by-step.
📲 Contact Us via WhatsApp
Message us on WhatsApp for quick support:
👉 [ WhatsApp Number : +92 328 8221871]
📧 Contact Us via Email
Send your order details and issue to our email:
👉 [ amanrajj89@gmail.com]
📝 What to Include in Your Message:
Order ID
Issue description (damaged, wrong item, etc.)
Clear photos of the product (if possible)
Once we receive your request, our team will review it and help you process the return or refund