1. Overview

This website is operated by Fista. Throughout the site, the terms “we”, “us”, and “our” refer to Fista.

By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions, including our policies regarding shipping, returns, and privacy.

If you do not agree with these terms, you should not use our website.

2. Online Store Terms

By using this site, you confirm that:

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  You are at least the age of majority in your country or region
  
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  You will not use our products for any illegal or unauthorized purpose
  
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  You will not violate any laws while using our website
  

We reserve the right to refuse service to anyone at any time for any reason.

3. Products & Dropshipping Model

Fista operates as a dropshipping store.

This means:

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  We do not keep physical stock of products
  
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  Products are sourced and fulfilled through third-party suppliers and logistics partners
  
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  Product images are for illustration purposes and may slightly vary from the actual item
  
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  Availability of products may change without prior notice
  

We aim to ensure product quality, but we are not the manufacturer of the items sold.

4. Pricing & Product Changes

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  Prices are subject to change at any time without notice
  
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  We reserve the right to modify or discontinue products without notice
  
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  We are not responsible for any pricing errors or inaccuracies
  

5. Order Acceptance & Cancellation

We reserve the right to:

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  Refuse or cancel any order for any reason
  
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  Limit quantities purchased per person, household, or order
  
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  Cancel orders suspected of fraud, abuse, or unauthorized activity
  

Once an order has been processed or shipped, it cannot be canceled.

6. Shipping & Delivery

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  Delivery times are estimated and may vary depending on location and supplier
  
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  Delays may occur due to customs, logistics, or unforeseen circumstances
  
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  We are not responsible for delays outside our control
  
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  Tracking information will be provided when available
  

Delivery time shown on the website is only an estimate and not guaranteed.

7. Returns & Refunds

Please refer to our Returns & Refunds Policy for full details.

In general:

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  Items must be returned within the allowed return period
  
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  Products must be unused, unworn, and in original condition
  
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  Refunds are processed after inspection of returned items
  
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  Certain items may not be eligible for return (e.g. hygiene or final sale items)
  

We reserve the right to reject returns that do not meet our policy conditions.

8. Third-Party Services

We work with third-party suppliers, shipping providers, and payment gateways.

Fista is not responsible for:

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  Delays caused by third-party services
  
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  Supplier stock availability
  
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  Courier delays or customs issues
  
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  External service provider actions or failures
  

9. Limitation of Liability

Fista shall not be held responsible for:

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  Any indirect, incidental, or consequential damages
  
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  Loss of profit, revenue, or data
  
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  Delivery delays or supplier-related issues
  
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  Product variations or minor defects from suppliers
  

All products are provided “as is” without warranties beyond what is required by law.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

We respect your privacy and only use your data to process orders and improve your shopping experience.